Help · 24 answers

The yacht charter, the charter pack (final cleaning, linen, gas, dinghy outboard) for all guests. It does not include fuel, marina fees in other marinas, the tourist tax or the security deposit. Tourist tax is paid separately. You pay the deposit at check-in; the deposit depends on the model and is shown on the yacht page.

From Saturday at 17:00 to the next Saturday at 09:00. In June, July and August only Saturday to Saturday; in May and September also shorter stays from 3 nights.

For departures more than 30 days away you can reserve a yacht without paying. The yacht is yours until the end of the third day; the booking page that opens after you reserve shows the exact deadline. Bookmark that page: from it, in the same browser, pay 50% (while departure is at least 30 days away) or the full amount before the deadline and the booking is confirmed; without payment the option expires at no cost. Only the online part of the price is charged; items marked "paid at the base" are paid at check-in.

For some yachts, the owner confirms every booking. We charge nothing until the fleet confirms, usually within 2 hours.

50% or the full amount when you book, by card, Apple Pay or Google Pay; for departures more than 30 days away you can also reserve without paying. The rest is charged automatically to the same card 30 days before departure. All of this is the online part of the price; items marked "paid at the base" are paid at check-in.

We send you an email with a link; you have 4 days to approve the payment (3D Secure), which you can also do in the portal under Payments.

Then you pay the full amount straight away, when you book; a reservation without payment is not possible.

By card or in cash at check-in at the marina, never online; the amount depends on the model (e.g. Elan 40: €1,800). It is returned at check-out after the yacht has been inspected.

The cancellation fee is a percentage of the total price: up to two months before departure 30%, up to one month before 50%, less than one month before 100%. The portal shows the exact amount for your date under Cancellation before you confirm.

The refund goes back to the same card within 10 working days of the cancellation being confirmed.

Write to us with your booking number; if the new dates are available, we transfer your payment. The rule for free changes is still to be decided by the owner.

At Marina Kornati in Biograd na Moru, at the EuroYacht base reception. Zadar Airport is a 30-minute drive away. How to get here

Yes, in the marina; you pay per day at the exit. The marina sets the price.

Yes, from 13:00, as an extra you add to your booking, if the yacht is free the week before.

Back in the marina by 18:00 on Friday, with a full fuel tank; check-out is on Saturday at 09:00.

The skipper in charge needs a category B boat licence or an ICC, and one person on board needs a VHF (SRC) certificate. Without them, you sail with a skipper.

The weekly price appears in the all-in price as soon as you select Skipper: Yes. You cover the skipper’s meals. All about the skipper

14 days before departure, in the portal under Crew; your fellow guests enter their own details via a link.

Soft bags rather than suitcases, towels (or add them to your booking), your original licences and travel documents, and a 12 V charger.

Usually 80–€150 per week, depending on the route and the wind. You pay at the end for what you have used.

Call the base on +385 99 433 5505; a technician is on call 24/7 and comes out by dinghy or guides you to the nearest marina.

No password: enter the email from your booking and we send you a link and a six-digit code. Sign in

Yes, up to 7 days before departure, in the portal under Extras; the extra cost is charged immediately.

In the portal under Documents, as a PDF in the language of your booking.